Gran Canaria Info - Info

There is no UK government travel advisory against travelling to the Canary Islands but UK citizens must isolate for 14 days after returning.

Published in News

Here are four tourists who are currently spending their holidays in the south of Gran Canaria. They talk about wearing masks, social distancing, travelling in airplanes and going through airports, using shops and enjoying restaurants. All of the interviews were done on July 21 2020. (At the bottom of this article you'll find useful links to more information.)

In English, at Puerto Rico:

In English, at Amadores Beach:

In German, at Maspalomas:

In Dutch, at Puerto de Mogán:

 

Here is more handy information regarding the rules and regulations:

Published in News

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Published in Transport, News

With travel just starting back up after Coronavirus lockdowns all over Europe, lots of people are asking if it is a good idea to travel to Gran Canaria on holiday. For many people summer and autumn of 2020 are an excellent time to come on holiday to Gran Canaria.

The beaches are quiet in a good way, hotels are relaxed and not crowded, plenty of shops and restaurants are open and more open up every day. 

Real visitor experiences from summer 2020

Members of our Gran Canaria Facebook Group have already arrived in Gran Canaria and shared their experiences. They are almost all completely positive...

 "Dont be put off coming here, we flew from Luton yesterday, the flight is actually alot more pleasent with restrictions in place, more space on the plane & the staff are extra helpful.
Everyone has been welcoming in Mogán and we've been greeted with open arms, restaurants are table service (which i prefer) the beaches are open, shops are open as long as you wear a mask inside, restaurants a mask isnt needed. If i was you id get over here while its still quiet to be honest its been amazing".

"Here for almost two weeks now. Its very relaxed, not many tourists yet. If you like to go wild and searching for nightlife think you may be at the wrong spot at this moment.And the mask wearing is very good to do. Just follow the rules and its all ok. More things opened the last few days, so that good progress

"Places are slowly opening up, some hotels restaurants and bars. The weather is very hot and it's good to see people arriving on the island again"

Ok, but what about all the problems?

Let's have a look at some of the main concerns about travelling to Gran Canaria in 2020

My insurance isn't valid: Many insurance companies have changed their terms and conditions so it is definitely worth checking that yours covers Coronavirus-related issues. There are insurers that offer decent coverage. ASDA in the UK seems to offer a good policy at the moment. 

You have to have a Covid-19 test? At the moment all you need to visit Gran Canaria fill in this online form and download or print the QR code it generates. Do it within 48 hours of travelling. 

Flights keep getting cancelled: Ryanair, EasyJet and WizzAir seem to be following their schedules well but there have been some cancellations. These will get rarer as the travel industry gets going agian. 

Traveling by plane is dangerous: There is little evidence that people catch Covid-19 on planes. They have high-quality air filters and airflow that prevents droplets from spreading within the cabin. 

Spain has lots of Coronavirus: Parts of Spain was hit hard by the initial wave of the virus but it reacted well and levels are now low and dropping all over the country. In Gran Canaria the virus never really got into the population and the island always had one of the lowest Covid-19 levels in Europe. 

We'll need to wear masks all the time: You only have to wear masks in Gran Canaria when you can't stay more then 1.5 metres from other people. Basically this means that you only have to wear them in shops, supermarkets and indoor areas of hotels where people tend to gather. You don't have to wear them around the pool, by the beach or walking around outdoors. Read our a guide to evefrything you need to know about masks and distancing in Gran Canaria

Nothing is open in Gran Canaria:  Half the hotels in the Canary Islands will be open in August and many apartment and bungalow complexes are already open. Shops are mostly open and more restaurants and bars open every day. You won't be wandering around a ghost resort because the locals are taking advantage of the summer to visit, and tourists are now flying in every day. Hotel swimming pools and beaches are open. 

My accommodation isn't open: This is a genuine concern as some places shut down completely and aren't answering their email. Some travel agencies are also struggling to contact the places they have booked guests into.  We've put together a list of places that we know are open and suggest that you try to contact your hotel or bungalow via Facebook, email and the telephone. As places get ready to open they start top check their emails and answer the phone. If you plan to book, contact the hotel or apartment before you book via a travel agency as some are taking bookings without checking opening dates. 

If you are after a party-holiday with dancing until dawn, you should probably wait for a year or so before coming to Gran Canaria. But if you want a relaxing holiday in the sun with plenty to see and do, it might just be the best time ever to visit Gran Canaria. 

Published in News

When do you have to use a mask in Gran Canaria? 

 

Outdoors: Masks are necessary in outdoor public places where you can not maintain a DISTANCE OF 1.5 metres FROM OTHER PEOPLE (excluding the people you are living/staying with).
So with consideration it is possible to move around in many areas WITHOUT a mask on.

Indoors: Masks are now obligatory in all indpoor public places even if you are alone. Places like shops, restaurant toilets, malls, receptions areas, offices, etc.

Alway carry a mask with you when you go out as you never know when it might be needed.

If you end up in a situation where you should have on a mask but are not wearing one, the fines start from 100 euros up to 30,000 (Ley de la Seguridad Cuidadana - and yes there have been over 600,000 sanctions issued under this law since the beginning of the Covid-19 outbreak in Spain for 'disobedience or resistance of authority').

Recommended masks can easily be purchased in a pharmacy and in some supermarkets. Prices start from under 1 Euro.
Fabric masks (those that provide the same level of protection as the recommended masks) can also be purchased and used but also check they fit correctly (firmly) around your mouth and nose.

Mask are mandatory for everyone six years or older and are recommended for 3 to 5 year olds. Under 3 years not required.

If for medical reasons you can not wear a mask you must carry with you a medical exemption letter from your doctor.

An option for those people may be a face visor, not ideal but better than nothing for the wearer and the people around them. Also before travelling check with your airline about thier in-flight mask requirements. I only looked at Easyjet and thier FAQs said "If you are unable to wear a face mask for medical reasons you will be exempt from doing so as long as you have a medical exemption letter from a doctor stating that you cannot wear a face mask (which must be available on request for airport staff and crew to see) and also that you are fit to fly".

Do you need a mask in bars and restaurants? 

People don't need to wear masks when 'eating and drinking' in bars and restaurants. You do have to wear then when you head to your table and while ordering your first drink or food. When it arrives you can take the mask off. 

You still need to use a mask in common areas such as the corridor/toilets (where you can't maintain the 1.5m distance).

People will need use hand sanitizer at the entrance of a bar or restaurant and to wait to be seated (their table cleaned before they sit down). Table service - bars and restaurants have to operate 'table service'. 

Menus - Traditional format menu cards are not currently allowed. You may find 'QR codes' to access the menu online, printed menus on disposible place mats or, menus displayed on the wall. Some restaurants also provide throwaway meus on paper. 

Do you need a mask in shops and supermarkets? 

Generally they require wearing of mask and use hand sanitizer when entering a shop, office, bank, pharmacy, shopping centre or supermarket.

Many shops do not allow clothes to be tried-on in the shop, but do allow items to be returned if not suitable.

Supermarkets - Some are very strict and have expectations of how there customers will behave.

You MUST wear a mask.

You MUST wear the supplied disposible gloves when handling fruit and veg.

At the checkouts only one person served at a time. It will something like:
- Queue with the required distancing.
- When it is your turn, i.e. only after the person in front of you's shopping has been scanned. Put your trolley or basket by the END of the conveyor belt and unload it from there.
- Do not move forward until the person in front of you has completely finished and taken away thier bags. Then go right through to the other end and load your bags. They prefer payment by card (contactless or with pin).

Banks - Check opening hours, many have only limited times open to the public, the remainder of the day will be 'by apointment'. ATM machines are working as normal.

Distancing and mask use on the beach and by the pool

On the beach - Check and respect the rules of each municipality, and keep a 1.5 metre distance between you and other people/groups. Any equipment/sunbeds must be cleaned before and after each use. Popular beaches have information boards posted by the entrances with specific rules. 

Hotel and Community pools - will have limited capacity and rules to follow in addition to the 1.5m rule. Make sure you know the rules if you use them.

Distancing and mask use in hotels and apartments

Each will have its own internal rules. Ask for them when you arrive. Wear a MASK in busy common areas such as reception and lifts.

CAPACITY LIMITS:

All establishments have a capacity limits of the number of people allowed.

If full to capacity, you will be asked to wait. Although I have not happen very often.

Mask use on Gran Canaria buses and in taxis and cars

Masks must be worn on all public transport and in taxis and private buses. Also in all Spanish airports and bus stations.

Cars - If you own or hire a car and if any person in that car is not staying in the same accomodation, then everyone in the car must be wearing a mask and you must sit yourselves in seats with the maximum distance possible between each other (these seating rules also apply to passengers in a taxi)

Airports - In the Spanish airports there are no baggage trolleys. The shops and cafes inside the airport are mostly closed. Duty free and one cafe may be open.

Car hire desks are open. ATMs are working. Toilets are open.

There are vending machines for water and snacks (taking cash or cards).

Social distancing rules in Gran Canaria 

If people from different households gather together, they must all wear masks. Any organised events will have special arrangements for distancing. Many local fiesta events have been cancelled

When directly talking face to face with anyone who is a stranger/cashier/official, they WILL expect you to be wearing your obligatory mask.

Respecting the local way in Gran Canaria

Many residents are concerned about visitors arriving and not following all of these current health based rules. Rules that are there for the benefit of everyone, resident or visitor.

Despite the rules there is every opportunity to welcome people here to have a lovely safe holiday in the sun.

So, PLEASE PLEASE, ALL VISITORS RESPECT THESE RULES. They are there to keep everyone healthy and virus free.

Residents have just spent 3 months living with very tough strict 'Spanish Lockdown Rules' and now the virus is under control here.

It would be so unfair to see all that effort ruined by visitors not following these current rules that do allow you to move around freely and safely.

Even if you see someone else not wearing a mask. Please don't think it means that it is not necessay, because the status of this island as a safe place to visit and to live will very quickly deteriorate.

Thank you Amanda Ockwell for the considerable amount of work that went into writying this guide and thank you again for letting us share it. 

Published in News
Tuesday, 30 June 2020 12:19

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That was a great move and we're really happy to have you on board!

Published in Other

We have resetted this form on october 26, 2020. Places had opened up, and closed down again. So a fresh start was needed to be able to offer you accurate information.

 A question that pops up a lot of times per day is "I can get some flights to Gran Canaria, however, is this and this restaurant/hotel open now?". After a complete shut down of tourism in Gran Canaria thanks to the Corona virus Covid-19, this whole situation in the south of Gran Canaria is new and confusing. Places do want to open up, but without a certain amount of tourists this means losing money. Tourists do want to come, but they don't want to be in a place where no restaurant or hotel is open. Let's make it easier for both parties to find each other.

Our goal is to provide a "live" list with businesses on Gran Canaria that are open. Especially in the south. In Las Palmas more businesses are open, as they depend a lot less on tourism.

But we can't do this on our own, we need your help! 

Do you know a hotel, or an apartment complex, a restaurant, or a bar that is open in the south of Gran Canaria?

First, check if your place is already on the list. If it's not, please let us know by filling out this simple form.

The form to add a business:

 

Open this form in a new window.

The results:

 

Open the results in a new window.

Thank you very much!

 
Published in Guide

A (small) earth quake of 3.6 degrees magnitude and with its epicentre in the sea at the east coast of the island, 18 kilometers deep has been felt, very slightly, all over the island at 8.18 am this morning. Nothing serious happened, no one got hurt.

Wave of the earthquake
More information: https://www.ign.es/web/ign/portal/ultimos-terremotos/-/ultimos-terremotos/getDetails?evid=es2020kjeyf&zona=1

Published in News

The Maspalomas dune system in Gran Canaria has transformed since the beginning of the Coronavirus lockdown. The undisturbed dunes have recovered their natural shape and grown in height, and the area's native vegetation has started to recover.

The dune system, considered one of the jewels in Gran Canaria’s crown, has suffered in recent years from constant trampling and sand loss.

From now on visitors will have to stick to the eight kilometres of marked trails within the dunes or risk a fine. The new rules mean that visitors will no longer be able to walk across the dune field, sunbathe in the bushes (yeah, yeah, we know), or surf down the dunes themselves. Access to the beach along the front of the dunes will not be affected by the new rules.

The rules will be enforced by a team of six caretakers and regular police patrols, both with the ability to fine people. Fines start at 150 euros for going off the path to 600,000 euros for removing sand on a large scale.

While this move will be unpopular with those used to roaming the dunes, they are designed to protect a threatened ecosystem. The Maspalomas dunes have slowly shrunk in recent years due to constant trampling and changes to natural wind flows.

The dunes are so threatened that the authorities now transport sand from the seashore to the back of the dunes rather than let it blow into the ocean. They have also removed 15,000 invasive tilapia fish from the Charco de Maspalomas lagoon.

Published in News

With businesses now reopening across Gran Canaria, new ways of working are set to improve customer experience. The island's estate agencies are leading the way. 

More than masks and gloves

Cardenas Real Estate Covid safeThe post-Coronavirus world may seem like an endless series of queues and a constant routine of masks, gloves and hydroalcohol gel but much more is happening behind the scenes. The need to guarantee safety and reduce unecessary procedures means that Gran Canaria businesses are rethinking the way things are done.

Less paperwork, more digital support

For example, in real estate the number of physical bits of paper needed for property transactions has dropped fast. Digital signatures mean buyers and sellers don't have to visit as many offices and can even buy or sell from abroad. The property registry and other government departments now offer more online services and legaly valid digital documents.  

The virtual visit or 3D tour is now a standard feature of all quality estate agencies in Gran Canaria and allow buyers to view properties from home and visit only the ones they want to see in real life. 

With more of the process of buying and selling property moving online and going digital, it is ever more important to choose a quality estate agency to guide you through the process.

People first, thanks to the technology

Ramón Sánchez Bruhn, Marketing & Productivity Manager at leading south Gran Canaria estate agency Cárdenas Real Estate, told us that "the real estate business is all about service and trust and this means people must meet and talk openly. If this isn't possible physically, we have the technology to help us; shared documents, walk through visits in real time, live video calls, all these things allow us to be open with our clients". 

As Gran Canaria estate agent Laura Leyshon confirmed, "it's not just about the technology, its about using it to talk and share opinions. I can walk buyers through properties and answer their questions in real time and that really helps me to understand their needs". 

Published in News

Tourism restarts on July 1st in Gran Canaria, the Canary Islands and Spain although we don't have many details about how it will all work. Here's what we know about travel and tourism in Gran Canaria during the rest of 2020 and beyond.

Spain's borders are currently sealed to everyone who isn't Spanish, an official resident of Spain, or one of a small number of workers from key industries such as aviation, healthcare and transportation. The border closure is in place until June 30th. 

The EU's borders are sealed to all non-EU citizens and and many EU countries are restricting international travel for most of 2020.

Travel within the Canary Islands in 2020

Travel between the Canary Islands is now allowed without any restrictions and some hotels and apartments are reopening during June. More will reopen during July. 

Travel from Spain to Gran Canaria in 2020

The Canary Islands president and several other government sources have stated that the islands hope to welcome Spanish tourists during the summer of 2020. This will depend on the Coronavirus case levels on the islands remaining low, and on declining levels in the rest of Spain. The two main airports in Spain, Madrid and Barcelona, are in zones that have suffered most from Covid-19.

However, the Spanish authorities now regard the epidemic to be under control and national tourism will restart on June 15.

International travel to Gran Canaria in 2020

Everyone in the Canary Islands has endured a long and strict lockdown and the islands now have one of the lowest levels of Coronavirus in Europe. The virus is no longer in community transmission according to local health authorities. This is positive for island residents and for the future of tourism here although many locals worry that tourists will bring Covid-19 back. 

The Canary Islands will open to tourism with the rest of Spain on July 1st. However, the working assumption in the Canary Islands is that there will be few international tourists visiting the Canary Islands in the summer of 2020. Setting up tracking apps and travel protocols will take time and even if a vaccine or effective treatment emerges it will not be manufactured fast enough to save the summer.

At best, the Islands could get 20-30% of the normal number of tourists in the last months of 2020 with number picking up at the start of the winter season in October 2020.

Travel from the UK to Gran Canaria in 2020

The situation with Great Britain is complicated because the country still has a higher number of virus cases than Spain. We are waiting for news about how the islands plan to adress this. They may insist on people getting a test before they travel. 

The ongoing Brexit process also makes the future of travel between the UK and the Canary Islands more complex. If the EU keeps it external borders closed, British tourists would not be allowed to fly to the Canary Islands after the UK leaves the EU. 

 

Published in News

Bars and restaurants with outside tables reopen tomorrow, Monday 11 May, at 50% of their capacity as Phase One of the lockdown de-escalation begins. Groups of up to 10 people can also meet in public places and restaurants (while maintaining safe distances) and small shops can reopen.

Published in News

There were no new cases of Coronavirus reported yesterday in Gran Canaria or anywhere in the Canary Islands for the first time since March 8, according to the local press.. 

Published in News

Several adult veiled chameleons (Chamaeleo calyptratus) have been found close to Arucas, raising fears that the potentially invasive species has gone wild in Gran Canaria. 

Published in News

The Maspalomas sand dunes have recovered their pristine  natural form after six weeks of lockdown in Gran Canaria.

Published in News

Gran Canaria took another step towards the end of its quarantine today as adults stepped out for exercise for the first time in almost two months. Many chose to run or walk along its open beaches.

Published in News

The Spanish Government has announced the national timetable that governs the relaxation of quarantine rules. The lockdown will end over the next 8 weeks in four different phases. Each phase lasts for a minimum of two weeks meaning that Spain returns to normality (within the confines of social distancing) by the end of June. 

Published in News

Children in Gran Canaria left their homes for the first time in six weeks on Sunday 26, April in the first relaxation of Spain's strict Coronavirus lock down. If virus cases keep dropping, adults will follow them on May 2nd for short periods of exercise.

Published in News

The President of the Canary Islands government, Ángel Vïctor Torres, has announced an ambitious calendar for the reopening of hotels, arguing that the islands cannot afford to wait any longer. 

Published in News

After six weeks of total lockdown, children under 12 are to be allowed out of their homes from April 27 after the Spanish Government announced the first tentative steps towards lifting the national State of Alarm.

Published in News
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